Frequently Asked Questions
Everything you need to know about shopping for your home at Blue Bandana.
What is the typical shipping timeframe for furniture and home decor?
Standard decor items typically ship within 3-5 business days. For larger furniture pieces, delivery usually takes 2-3 weeks as we use specialized white-glove carriers to ensure your items arrive in perfect condition.
What is your return policy for home goods?
We offer a 30-day return window for most items. Products must be in their original packaging and unused. Please note that custom-made furniture and final sale items are not eligible for return.
How do I care for my Blue Bandana textiles and linens?
To maintain the quality of our fabrics, we recommend machine washing on a cold, gentle cycle and tumble drying on low. Specific care instructions are provided on the label of each individual product.
Do you offer international shipping?
Currently, Blue Bandana ships to all 50 U.S. states and Canada. We are working on expanding our international shipping options to more countries in the near future.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express, Discover), as well as PayPal, Apple Pay, and interest-free installment plans through Affirm.
What should I do if my order arrives damaged?
If an item arrives damaged, please contact our support team within 48 hours of delivery. Provide your order number and photos of the damage, and we will arrange for a replacement or a full refund immediately.